Thank you for shopping with homegoodsfurnitures.com We appreciate your business and are committed to providing you with high-quality products and services. Please take a moment to review our return and refund policy.
1. Returns Policy
Unfortunately, we do not accept any returns for products purchased from our store. This policy is in place to ensure the safety and integrity of our products and to maintain the highest level of quality for all our customers. Please make sure to carefully review your order before completing your purchase.
2. Refund Policy
Similarly, we do not offer refunds for products purchased through our e-commerce store. All sales are final. This policy is in place to help us maintain our quality and to ensure that we can continue to offer the best quality products to our customers.
3. Damaged or Defective Products
In the rare event that you receive a damaged or defective product, please contact our customer support team within 1 days of receiving your order. We will work with you to address the issue and find a suitable solution. Please provide clear photographs and videos of unboxing the box of furniture so the damaged or defective item will show so our team will assist in resolving the issue promptly.
4. Cancelled Orders
If you need to cancel an order that has not yet shipped, please contact our customer support team with 24 hrs of placing the order otherwise we won’t be able to help you with the cancellation. We will do our best to accommodate your request, but please note that we cannot guarantee cancellations once an order has been processed.
5. Contact Us
If you have any questions or concerns regarding our return and refund policy, please do not hesitate to contact our customer support team by mananshu@homegoodsfurnitures.com. Our dedicated team is here to assist you with any inquiries you may have.
Please note that by making a purchase on our website, you agree to abide by the terms and conditions outlined in this return and refund policy. We reserve the right to update or modify this policy at any time without prior notice, so we encourage you to review it periodically.
Thank you for choosing HomeGoods Furnitures for your shopping needs. We look forward to serving you, and we hope you have a wonderful shopping experience with us!