Shipping and Delivery Policy
Thank you from HomegoodsFurnitures.com for your shopping needs. We value your business and aim to provide you with a transparent and efficient shopping experience. Please review our shipping and delivery policy to understand our process and guidelines.
1. Shipping Partner
We have partnered with DHL EXPRESS, a reputable global courier service known for its reliability and swift delivery.
2. Lead Production Time
At Homegoods Furnitures, we take pride in creating high-quality products customized to your specifications. Please be aware that we have a lead production time of approximately 3–4 weeks for most of our products. This lead time allows us to craft your items with meticulous care and attention to detail.
3. Transit Time
The transit time for your order depends on your location, orders may take longer, typically ranging from 1-2 weeks, depending on your location and any potential customs or import regulations in your country.
4. Order Tracking
Once your order ships, you will receive a tracking number via email. This tracking number will enable you to monitor the progress of your shipment through the DHL EXPRESS website. You can also opt-in for delivery notifications to stay informed about the status of your package.
5. Shipping Costs
Shipping costs are determined on the products description. You will see shipping fees clearly displayed during the checkout process, allowing you to review and confirm the total cost before completing your purchase. and you get connect us prior before placing order for the delivery cost
6. Customs Duties and Charges
All our products are exported from India, and customers are responsible for paying any customs duties, taxes, or import charges levied by their state or country. We will provide relevant customs documentation to assist with clearance.
7. Non-Payment of Customs Duties
If a customer fails to pay the customs duties within 2-3 days of receiving notice from the relevant authorities, the product will be returned to the origin (India). In such cases, HomegoodsFurnitures.com will not be liable for any charges, costs, or refunds. Non-payment of customs duties is the customer’s responsibility.
8. Contact Us
If you have any questions or concerns regarding your order’s shipping and delivery, please do not hesitate to contact our customer support team at info@homegoodsfurnitures.com. We are here to assist you and address any inquiries you may have.
By making a purchase on our website, you agree to adhere to the terms and conditions outlined in this shipping and delivery policy. We reserve the right to update or modify this policy at any time without prior notice, so we encourage you to review it periodically.
Thank you for choosing HomeGoods Furnitures. We look forward to providing you with beautifully crafted products and a satisfying shopping experience.